(NBC) -- The holiday rush is on...as people shopping for that special Christmas gift for loved ones. Many people choose to shop online and have their gifts delivered, but not everyone is receiving their packages.
Videos are all over the internet of delivery people dropping off packages, and then moments later, someone walks up and takes the box right off the front doorstep. Sometimes, the thieves are caught on home surveillance cameras.
Kim Westerbeck had more than $400 worth of clothing stolen that she'd ordered online. It "was" delivered but then, it disappeared. All of it captured on the security camera mounted by her front door.
"The guy really has guts to get out of his car on my street come on to my property and take something that belongs to me in broad daylight," said Westerbeck.
Westerbeck filed a police report then posted the video online. But so far, no suspects.
"It was as though he was Christmas shopping at my house," said Westerbeck.
Across the country during the holidays, some 1 billion packages will be delivered.
The U.S. Postal Service had more than 2,000 reported mail thefts last year.
As for Fed Ex, it says it has an "outstanding reliability record" and that it's up to law enforcement to investigate thefts.
UPS says package theft"extremely rare". So low, the company says, it doesn't keep statistics.
But, videos posted online seem to show it still happens. Suspected thieves taking everything from adult clothing to a how-could-they-item, a child's bicycle, from right off someone's doorsteps.
"Tis the season we know people are ordering and receiving packages. If they're not going to be home during the time when they're expecting a parcel that maybe they should reach out to a trusted friend or neighbor and ask them will you pick up my parcel," said Stephanie Harden, Postal Inspector, U.S. Postal Inspection Service.
To avoid package theft, many delivery companies also offer signature or delivery confirmation services for an additional fee.
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