Local furnace service technicians busy with calls - WGEM.com: Quincy News, Weather, Sports, and Radio

Local furnace service technicians busy with calls


Your furnace is likely running non-stop to keep your house warm in this cold spell, but what if it broke down??

Employees at Peter's Heating and Air Conditioning in Quincy say they are trying their best to keep up with furnace repair calls.

"We've been very busy. As soon as you get a cold snap or the temperatures drop more than 20 degrees than what they had been it just really has an effect on the equipment," said Service Technician Bill Prichard.

Prichard was out early Thursday morning responding to calls. One of those calls came from home-owner David Slater.

"The main issue is the furnace not kicking on through the thermostat. I have to go down and help it kick on," said Slater.

Slater says he's been dealing with the problem for almost a week now and he finally reached his breaking point.

"I hope they find out what's wrong with it," said Slater.

Slater says the technician arrived within an hour of him calling, but Prichard says that might not always be the case.

"There is some customers that call and want their furnaces serviced but those we ask to wait until we get caught up on the ones that have no heat," explained Prichard.

Officials say you may have to wait up to 6 hours to get things fixed because it's on a priority basis.

"If they're elderly or have handicap problems, medical conditions, then those are emergencies and we go to those immediately," said Prichard.

Prichard says to avoid costly repairs, you should have your furnace checked each year, even if you think there's no problems.

"Some say that they don't need their furnace serviced, it's worked for them for 5 years," said Prichard. "But, that's creeping up on them that's something is going to happen."

Another thing to check is your furnace filter. A clean filter maximizes your furnace's efficiency and longevity and could minimize your energy bills.

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