Local banks report numerous cases of debit card fraud - WGEM.com: Quincy News, Weather, Sports, and Radio

Local banks report numerous cases of debit card fraud


Imagine checking your bank account and finding money missing.  That's the case for about 100 bank customers in Quincy who have had their debit card numbers stolen.  So how can you make sure you're not the next victim?

Even if you have your debit card, thieves can still get your information with just a swipe of your card.  Quincy police say three local banks have reported this happening to their customers.  Now those banks and police are trying to make sure it doesn't happen to anyone else.

"The key thing many times is to monitor those statements and account history so that as soon as they see something and get to us, the faster we can help them to take care of it," said Mercantile Senior Vice President of Marketing Julie Bowen.  

That's the warning Bowen is giving everyone who uses a debit card.  Mercantile is one of three local banks that reported fraudulent charges to their customers' cards.  At Mercantile, customers lost more than $4,000, which is swallowed by the bank.  

Investigators are still unsure how criminals were able to get hold of so many debit card numbers.  Detective John Summers says there are steps you can take to make sure you aren't the next victim.

"Before you use an ATM, I would suggest you inspect the card slot very closely, make sure the coloring on it is the same color as the machine or as the other part to it," Summers said. 
While Summers hasn't seen something so widespread, stolen information isn't anything new.  Bowen said this is something banks and customers have to battle constantly.  

"I hate to say yes, but yes it has become par for the course of the financial world. There are people out there looking for ways to get what they feel is easy money and they try to defraud.  This goes back for forever," Bowen said.  

Detective Summers said many of the people who had their card numbers stolen probably went to the same business but Summers couldn't elaborate on that.  He said QPD is working closely with the IRS to solve this case. 
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