Boil order causes problems for businesses and residents in Hamil - WGEM.com: Quincy News, Weather, Sports, and Radio

Boil order causes problems for businesses and residents in Hamilton

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Pipe that was replaced because chemical deteriorated the old pipe. Pipe that was replaced because chemical deteriorated the old pipe.
Monitbello staff boiling their water in the kitchen. Monitbello staff boiling their water in the kitchen.
Low numbers at Hamilton Family Cafe on Keokuk Street. Low numbers at Hamilton Family Cafe on Keokuk Street.
Bottled water all in a bucket at the restaurant. Bottled water all in a bucket at the restaurant.
El Camino Real Restaurant in Hamilton put sign outside saying they were closed. El Camino Real Restaurant in Hamilton put sign outside saying they were closed.
HAMILTON, Ill. (WGEM) -

An entire city in Hancock County is under a boil order until Thursday afternoon because of regularly scheduled pipe replacement, causing a lot of problems for local businesses and residents.

Montebello Healthcare Center has taken extra precaution during this boil order.

Staff are boiling water in the kitchen and there are drinking stations all around the building for seniors and workers.

It's caused a lot of issues, but the city says it needed to be done.

Restaurants closed, some open for half the day.

El Camino Real posted a sign to let customers know and Hamilton Family Cafe said they were open until 2 p.m. after being closed all day Tuesday. 

"As restaurant people, we want to provide the best safety for the people," Hamilton Family Cafe manager Carol Lange said. "We have to wash our hands a several hundred times a day."

Lange said her team had to sell bottled water and change the way the restaurant cleans. 

"Our silverware and dishes go through a sanitizer and then they are dipped in sanitizer," Lange said. "Our kitchen people are having a hard time right now." 

City officials said the boil order was because city crews replaced a 16 foot deteriorating pipe with a new plastic one on Monday. 

Metternich said the city wanted to get the project done before school starts. 

"It took six-and-a-half hours to do, we had to issue a boil order to let it sit overnight, have the glue dry, and everything to do what it's supposed to do," Water Department Superintendent Aron Metternich said. 

Instead of bidding out the project, Metternich said city workers took care of it and it saved the city $15,000. 

He added that the city put the boil order city wide to err on the side of caution. 

"You need to be safe with your water and we always error on that side, so the EPA and city staff decided that this was best for everyone," Metternich said.  

Lange said boil orders happen often but the length of this one hurt their restaurant. 

"I'll tell ya, it usually lasts for 24 hours so this three day order has been extensive for us," Lange said. "We had to do a lot of prep work. You never know when they state is going to walk in, and we have to be compliant. They can shut the doors, and we would all be out of a job" 

The boil order should be lifted Thursday at noon.

At that point, residents can drink the water. 

Metternich said the water has passed one of two tests to make sure it's clean. Test results for the second one come back Thursday morning.

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