Quincy driver’s license facility to require appointments for some transactions, online services to expand
QUINCY (WGEM) - Illinois Secretary of State Jesse White announced Wednesday that over the next few months, many larger central Illinois Driver Services facilities, including the one in Quincy, will require appointments for behind-the-wheel road tests, REAL IDs, standard driver’s licenses and ID cards.
Secretary White stated vehicle services, such as renewing a license plate sticker or applying for a vehicle title, will not require an appointment.
Secretary White emphasized that seniors, veterans, persons with disabilities and expectant mothers will be served as walk-ins at all of the designated appointment facilities. They also have the option to make an appointment.
White noted that not all facilities will go to the appointment-based system. Many small, rural facilities will not require the appointment system because they do not experience the heavy customer volume that large facilities encounter. These facilities will all remain accessible to walk-in customers.
Expanding online renewal to address heavy customer volume
White’s office also reported Wednesday it is expanding remote renewal for driver’s license and ID cardholders.
This fall and through the end of 2021, the office is mailing letters to eligible customers with expired driver’s licenses and ID cards requiring them to renew online, by phone or by mail.
The office estimates that this will eliminate the need for about 1 million people to visit a facility.
In addition, White’s office stated it will continue mailing online renewal letters to drivers and ID card holders 90 days before their cards expire.
White stated customers who must visit a facility include first-time driver’s license or ID card applicants, first-time REAL ID applicants, and drivers ages 75 and older who are required by state law to visit a facility when renewing their license.
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