Hotels happy to see visitors return

Published: Nov. 24, 2021 at 5:00 AM CST
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QUINCY (WGEM) - Last year hotels were hit hard during the the COVID-19 pandemic with not as many people traveling or booking rooms, but local hotels say that’s starting to change.

Hotels managers say they are starting to see numbers return to pre-pandemic levels. Deb Carstens, the general manager at the Fairfield Inn and Suite in Quincy, said the pandemic was hard on her because she had to lay off staff.

“I’ve been here 26 years, and I’ve never been through anything like that,” Carstens said. “You know it was devastating for me because I worked with so many of these people for so long and to have to lay them off was, was crushing. You know, but the flipside to that, to be able to call all of them back, you know, was amazing.”

Carstens said her hotel caters mainly to business travelers and tends to slow down around the holidays. Despite the holiday she said she is still seeing some business travelers right now, along with the additional leisure travelers.

She credits the increased numbers to people who want to spend the holidays with their families.

“People are starved to spend time with their families, and, you know it’s a matter of feeling a sense of a little more security,” she said. “Or people are just a little more comfortable with traveling at this point, and so they’re ready to get back out there and and spend time with the people they love.”

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